Contact

Contact Us

Questions about an order, sizing, shipping or returns? We reply to every message — usually within one business day.

Email Us

For order questions, product inquiries and partnership requests:

szsuixu@outlook.com

Business Hours

Monday – Friday: 9:00 – 18:00 (GMT+8)
Saturday: 9:00 – 13:00 (GMT+8)
Sunday: Closed

We answer support emails in English. Orders are processed within 24–48 hours on business days.

Quick Help

Order tracking: include your order number in the email so we can locate it faster.
Returns: items may be returned within 30 days of delivery in unused condition.
Wholesale / bulk: we welcome partnership inquiries from retailers.

Frequently Asked Questions

How long does shipping take?

International delivery typically takes 7–20 business days depending on your location. You will receive a tracking number once your order ships.

Can I return or exchange an item?

Yes. If an item is unused, unworn and in its original packaging, contact us within 30 days of delivery and we will arrange a return or exchange.

How do I find my size?

Every product page includes a size guide in the description. If you are between sizes or unsure, email us with your measurements and we will recommend the right fit.

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