Privacy Policy – SUIXWEAR

Last updated: September 3, 2026

SUIXWEAR (operated by Shenzhen Suixu Trading Co., Ltd., hereinafter "we", "us" or "our") respects your privacy. This Privacy Policy explains what personal information we collect through sxwear.com, how we use and protect it, and the choices you have. By using the Site, you agree to the practices described below.

1. Who We Are

The Site is operated by Shenzhen Suixu Trading Co., Ltd.. If you have questions about this policy or your personal data, contact us at szsuixu@outlook.com.

2. Information We Collect

We collect information you provide directly, information collected automatically, and information from third parties:

Account information – your name, email address, password (stored encrypted), shipping and billing addresses, and phone number when you create an account or place an order.
Order information – the products you purchase, order history, payment method used, and delivery details.
Communications – messages you send to us, including customer service enquiries, product reviews and returns requests.
Technical data – IP address, browser type and version, device identifiers, pages visited, referring URLs and cookie data collected automatically.
Payment data – we do not store full card numbers. Payments are processed by trusted third-party providers (e.g. PayPal, Stripe) under their own privacy policies.

3. How We Use Your Information

To process and deliver your orders, including shipping and delivery updates;
To manage your account and provide customer support;
To prevent fraud, verify payments and protect the security of the Site;
To send transactional emails (order confirmation, shipping notification, return updates);
To send marketing emails only if you have opted in – every email includes an unsubscribe link;
To improve our products, website experience and analytics;
To comply with legal and accounting obligations.

4. Cookies and Similar Technologies

We use cookies to keep items in your cart, remember your preferences, and understand how visitors use the Site. Essential cookies cannot be disabled. Analytics and advertising cookies can be controlled through your browser settings or our cookie banner. Blocking cookies may affect parts of the shopping experience.

5. Sharing of Your Information

We never sell your personal information. We share data only with service providers who help us operate the business, including:

Shipping carriers (to deliver your order and provide tracking);
Payment processors (to complete transactions);
Email and analytics providers (to send service emails and measure Site performance);
Authorities, when required by law or to protect legal rights.

6. International Data Transfers

Your information is processed in the People’s Republic of China and may be accessed by service providers located in other countries. When we transfer personal data across borders, we rely on appropriate safeguards, including standard contractual clauses where required by applicable law, to ensure your information remains protected.

7. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, and to comply with legal, tax and accounting obligations (for example, order records are generally kept for the period required by law). When data is no longer needed, it is securely deleted or anonymised.

8. Your Rights

Depending on your location, you may have the right to access, correct, delete or obtain a copy of your personal data, to restrict or object to processing, to data portability, and to withdraw consent at any time. If you are in the EU/UK/EEA, these rights apply under the GDPR. California residents have similar rights under the CCPA/CPRA. To exercise any of these rights, contact us at szsuixu@outlook.com and we will respond within the timeframe required by law.

9. Children’s Privacy

The Site is not directed at children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

10. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when we post the revised policy on this page with an updated "Last updated" date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, please email szsuixu@outlook.com or write to Shenzhen Suixu Trading Co., Ltd., Guangdong Province, China.